Terms & Conditions

Last Updated: October 26, 2025

Welcome to Holloway Music, LLC (“Holloway Music,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our websites, ticketing platforms, and attendance at any events we organize or promote. By purchasing tickets or accessing our website, you agree to these Terms in full. If you do not agree, please do not use our Services.

1. General Information

Holloway Music, LLC is an Atlanta-based company that organizes, promotes, and produces live music events and related experiences. We sell tickets directly through our official website (hollowaymusic.com) and our ticketing subdomain (tickets.hollowaymusic.com) using secure payment processing.

These Terms apply to all purchases made through our platforms and to all attendees of Holloway Music events. Your use of our website, ticketing system, or attendance at our events constitutes acceptance of these Terms.

2. Ticket Purchases

  • All ticket sales are final. Tickets are non-refundable unless an event is canceled by Holloway Music, LLC.
  • Tickets may not be resold, duplicated, or transferred for commercial gain without our express written consent. Unauthorized resale or duplication may result in ticket cancellation without refund.
  • Attendees must provide accurate contact information (including name, email, and phone number) during checkout to receive purchase confirmations and event updates.
  • Tickets must be presented at entry, either in printed form or digitally, along with valid photo identification if required.

3. Event Changes and Cancellations

  • We reserve the right to make reasonable changes to event schedules, performers, venues, or supporting acts due to circumstances beyond our control (e.g., weather, artist illness, venue availability).
  • If an event is canceled in full, ticket holders will be notified by email using the contact information provided at checkout. You will be offered a full refund or, at our discretion, a credit toward a future event.
  • If an event is rescheduled, all previously purchased tickets will remain valid for the new date. Refunds for rescheduled events are at the discretion of Holloway Music, LLC.
  • We are not liable for travel, accommodation, or other costs incurred as a result of changes or cancellations.

4. Admission and Entry

  • Admission is subject to venue capacity, age restrictions, and security protocols. Attendees must comply with all posted rules and staff instructions at the event site.
  • Late arrivals may be subject to delayed entry or denied access at the discretion of event staff. Entry is not guaranteed after designated cutoff times.
  • Lost, stolen, or damaged tickets cannot be replaced unless the original purchase can be verified in our system.

5. Attendee Conduct

Holloway Music maintains a zero-tolerance policy for disorderly, aggressive, illegal, or unsafe behavior. This includes but is not limited to harassment, violence, intoxication, vandalism, or the possession of prohibited substances or weapons.

We reserve the right to deny entry or remove any individual from an event who violates these standards, without refund or compensation. Attendees are responsible for their own conduct and the behavior of their guests.

6. Photography, Video, and Media

By attending a Holloway Music event, you consent to being photographed, filmed, or recorded by event staff, media partners, or authorized vendors. These materials may be used by Holloway Music for promotional, archival, or broadcast purposes without compensation.

Unauthorized professional photography, video recording, or live streaming of events is prohibited without prior written consent.

7. Privacy and Data

Your personal information (such as name, email, and phone number) is collected solely for processing your ticket order, sending confirmations, and providing event-related updates. We do not sell or share your data with third parties.

For detailed information on how we handle and protect your data, please review our Privacy Policy.

8. Liability

Attendance at any Holloway Music event is at your own risk. To the fullest extent permitted by law, Holloway Music, LLC and its affiliates, staff, contractors, and partners are not responsible for:

  • Personal injury, illness, or medical conditions sustained during attendance.
  • Loss, theft, or damage of personal property.
  • Incidents resulting from failure to follow event rules or staff instructions.

By purchasing a ticket, you agree to release Holloway Music, LLC and its affiliates from any claims arising out of attendance at our events, except where prohibited by law.

9. Intellectual Property

All trademarks, logos, event names, and media on our websites and materials are the property of Holloway Music, LLC or their respective owners. No content may be reproduced, distributed, or used for commercial purposes without written permission.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles. Any disputes arising under these Terms shall be handled exclusively in the appropriate courts located in Fulton County, Georgia.

11. Updates to These Terms

We may revise these Terms from time to time. When we do, we will update the “Last Updated” date above. The revised version takes effect immediately upon publication. Continued use of our Services or attendance at our events constitutes acceptance of any changes.

12. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Holloway Music, LLC
8735 Dunwoody Place #10391
Atlanta, GA 30350
Email: [email protected]
Phone: (404) 868-9682

Note: By purchasing a ticket through our website or attending any Holloway Music event, you confirm that you have read, understood, and agree to these Terms & Conditions. This document complements, and does not contradict, the shorter Terms presented during checkout.